📺 5 Learnings from Zoom

Zoom is one of those admirable SaaS companies built on solid product and amazing execution. I love this — not relying on anything sexy or super inventive, just solving a known problem better than everyone else. My favorite bit is their retention; it proves what can be done even in SMB with lock-tight product market fit:

Zoom has 140% net revenue retention. This is similar to RingCentral from our last analysis and other leaders. Zoom also shows that yes, this can be done with smaller customers too, not...

📖 Gene Wolfe Turned Science Fiction Into High Art

Wolfe’s work, particularly his Book of the New Sun “tetralogy”, is some of my favorite fiction. He just passed away a couple weeks ago, and this is a great piece on his life leading up to becoming one of the most influential American writers. I recommend it to everyone I know interested in sci-fi. Even reading this made me want to dig up The Shadow of the Torturer and start reading it for a...